Due to the nature of our products being customized and made to order, we do not accept returns or refunds.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Shipping returns if approved by owner.
To return your product, you should mail your product to: The Riley Way, LLC. 103 Winslow Circle, Savannah GA 31407.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For all approved returned items ordered, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com or call 912-228-0768 for questions related to refunds and returns.